November 20th 2019 |



Manira Ahmad

Head of Local Intelligence, NHS National Services Scotland

Manira joined NHS National Service Scotland in May 2015, and was appointed to lead the deployment of Local Intelligence across Health and Social Care. Within the first year the Local Intelligence Support (LIST) were embedded across all Integration Authorities in Scotland and resulted in co-designing linked data across multiple care sectors to support improved decision making for individuals.

In 2016 LIST was awarded “Customer and Partner Engagement” excellence for the transformational leadership in utilising intelligence to support a step-change in cultural and operational innovation. In April 2016 Manira’s remit increased, providing analytical support deployed across Scottish Government. From 2017 Manira has been accountable for developing the intelligence and informatics offering across Primary Care to support the newly formed GP Clusters, whilst co-designing a “whole systems” approach by transcending boundaries across, health, social care and community. In addition, this year Manira will also be leading the data and intelligence design for Regional Planning across Scotland.

Manira has been learning and sharing with Health and Care colleagues internationally, seeking opportunities to collaborate with different nations in order to bring innovative solutions using data and intelligence to support communities across Scotland.

Prior to joining NHS Scotland Manira worked across the financial industry, involved in global workforce planning and investment of offshore trading.

David Alexander

Chief Executive & Platform Architect, Mydex CIC

I have been involved in health and social care systems and data for a large part of my working life working.

Over the last 10 years I have created an asset and mission locked community interest company and digital public trust platform designed to help people manage their personal data and identity in all contexts of their lives. 

A significant element of this has been within health and social care. Person Centred Design is fundamental to success and for that to work requires data to flow securely and safely.

Empowering individual's to take an active part in setting their own policy, preferences and intentions on how their data is being used and for what purposes by whom and when is core the future and data led service redesign. Get right here, gets it right everywhere for all.

Mydex CIC work across local clusters of organisations helping make data flow securely whilst reducing friction, effort, risk and cost and ensuring GDPR compliance and trust. Mydex CIC provides a neutral underpinning layer of the emerging personal data and identity ecosystem.

All too often the approach taken is organisation centric, with talk of monetisation of data and a fixation on specific technology as opposed the implementation of core principles such data independence, portability, interoperability and the need for independent certification of services so they can be trusted. 


Scott Heald

Head of Statistics and Associate Director in Public Health & Intelligence, NHS National Services Scotland

Scott is a statistician by background with 20 years experience in the health service.  He is currently an Associate Director with NHS National Services Scotland (NSS), leading its Data Management & Strategic Development function, with responsibility for the majority (approx 100) of health and care related data sets in Scotland. Services include data monitoring, quality assurance, definitions and standards, terminology services, database management and development, and information governance. Major programme of modernisation work currently in progress focusing on data to support health and care integration.

Scott is also the Head of Profession for Statistics and has a leadership responsibility in ensuring the UK Statistics legislation is implemented and adhered to across NHS National Services Scotland.

Christine Owen

National Improvement Advisor and Programme Lead, Transformation Redesign Unit, Healthcare Improvement Scotland, Improvement Hub (ihub)

Christine works as an improvement advisor with a focus on Transformation Redesign within the improvement hub (ihub), part of Healthcare Improvement Scotland. Christine has a clinical and academic background as an occupational therapist, and led redesign work across Scotland in children’s services and in adult services redesign with NHS Lothian. Christine’s work in collaboration with Queen Margaret University has been published internationally.

As part of her current role, Christine leads and develops large scale redesign and continuous improvement work, co-produced in partnership with the organisations themselves working with NHS Boards the new Health and Social Care Partnerships (HSCP) and the third and independent sector. More recently Christine has begun work with Nesta, leading the ihub/Nesta collaboration to test their approach to people powered change in Scotland.

Christine’s work has always been driven by a commitment and passion to place service users, carers and staff voices at the centre of the development of new models of care.

Chaloner Chute


I lead on DHI’s technical strategy and am responsible for the way DHI support and delivers technical innovation. My main contribution is to apply systems thinking and methodologies in support of the overall DHI innovation model – creatively applying technology in ways that can bring about whole system change.

I have five years working in digital innovation, 4 years working in public policy (Scottish Government and Parliament) and have had project, programme, and portfolio management training and experience (2 years as a project manager for the NHS, 1 year as a programme manager for the NHS, 3 years as a portfolio manager for the DHI). My specialism is in Clinical Decision Support, Health & care technology and unscheduled care.

I am devoted to the idea that citizens can be empowered to take an active role in their own wellbeing. Health and care services need to learn how to work with people on their own terms. I think digital health offers tools to achieve this, and the DHI has the fresh perspective necessary to reconceive of the relationship between the citizen and those who might care for them.

Steve Baguley

Clinical Director eHealth, NHS Grampian

Steve Baguley is a consultant in Sexual Health & HIV and Clinical Director of eHealth for NHS Grampian.

Steve has long had an interest in information management in healthcare, completing an MSc in Healthcare Informatics in 2008. He was appointed Clinical Director for eHealth in 2010 and sits on national groups that advise on Digital Health strategy and implementation in Scotland. In 2016 he spent a month exploring healthcare IT in Estonia, one of the nations at the forefront of healthcare digitisation.

Steve became a Founding Fellow of the Faculty of Clinical Informatics in 2017.

He has particular interests in benchmarking progress to promote engagement and also focussing IT developments on the Institute for Healthcare Improvement’s quadruple aim.

Sue Scotland

Service Development Manager, Scottish Centre for Telehealth & Telecare/NHS 24

Sue  joined SCTT in May 2011 and  has Programme Lead responsibility for the Scottish Government's Technology Enabled Care Programme which includes Telecare and Scotland's transition from Analogue to Digital Telecare. Sue has previously led various National Programmes in Telehealth and spent 2 years on secondment working in Innovation with the Digital Health & Care Institute.

Sue is a Registered General Nurse who started her career in 1990, training at Edinburgh Royal Infirmary. Sue worked in Accident & Emergency, Neurology ITU and Cardiology before leaving to becoming a full time student at the University of Edinburgh to train as a social worker.  When qualified Sue worked for City of Edinburgh Council in the Supported Accommodation Team HIV/Aids and Drug Assessment and Rehabilitation Teams. Sue has also worked in the Third Sector.